Getting Started

Getting Started with QualityHive

Welcome to QualityHive! This guide will help you get started with our platform, highlighting the benefits of using our browser extension over a tracking code. We'll also provide links to detailed guides and explain our 14-day free trial.

14-Day Free Trial

We offer a 14-day free trial to all new users, allowing you to explore QualityHive’s features without any initial commitment. During the trial period, you can:

1. Explore Features:

   • Test all functionalities, including the browser extension and tracking code, to see which best fits your workflow.

2. Collaborate with Your Team:

   • Invite team members to join your projects and experience the benefits of real-time collaboration.

3. Access Support:

   • Reach out to our support team for any questions or assistance needed during your trial.

Starting Your Free Trial

1. Sign Up:

   • Create a new account on the QualityHive website.

2. No Payment Required:

   • You won’t need to enter any payment details to start your free trial. Enjoy full access for 14 days.

3. Choose a Plan After Trial:

   • Before your trial ends, you’ll be prompted to select a subscription plan and enter payment details to continue using QualityHive. Review our flexible plan options to choose the one that best suits your needs.

Creating Your First Project

Creating your first project is an essential step to start using QualityHive’s sidebar for feedback and task management. Here’s how to set up your first project:

Steps to Create a Project

1. Log in to Your QualityHive Account:

   • Go to the QualityHive website and log in with your credentials.

2. Navigate to the Dashboard:

   • Once logged in, you will be taken to your dashboard where you can see an overview of your existing projects (if any).

3. Create a New Project:

   • Click on the "New Project" button or the plus (+) icon.

   • Enter the name and description of your project to easily identify it later.

4. Configure Project Settings:

   • Set up the project settings such as team members, tags, and default priorities.

   • Customize the project to match your workflow and requirements.

5. Add Initial Tasks:

   • Start by creating a few initial tasks within the project. This will help you get a feel for how the task management and feedback features work.

6. Invite Team Members:

   • Invite your team members to join the project. Collaborate by assigning tasks, adding comments, and providing feedback using the sidebar.

Using the Sidebar

1. Open the Sidebar:

   • Navigate to your website where the QualityHive extension is installed.

   • Click on the QualityHive icon in your browser toolbar to open the sidebar.

2. Provide Feedback:

   • Use the tools available in the sidebar to capture feedback, such as screenshots and annotations.

   • Add detailed comments and descriptions to ensure clarity.

3. Manage Tasks:

   • Create, edit, and manage tasks directly from the sidebar.

   • Assign tasks to team members, set due dates, and prioritize tasks to ensure efficient project management.

Install Our Browser Extension (or tracking code)

Our browser extension or embed codes allows you to immediately capture screenshots, hidden technical info about your device, screen recordings and the ability to raise tasks straight from your own website!

There's 2 options here, either using the Browser Extension or the Tracking Code method. Pro's to the browser extension can be seen below.

Benefits of the Browser Extension

1. Quick Setup:

   • The browser extension can be installed in just a few clicks, without the need to modify your website's code. This makes it ideal for users who want a fast and straightforward setup.

2. No Code Required:

   • Unlike tracking codes, which require you to insert code snippets into your website's HTML, the browser extension is completely code-free. This is especially beneficial for users who do not have access to their website's backend or lack coding experience.

Enjoy Instant Screenshot Capturing

Unlike the tracking code method which can take a few seconds to generate screenshots, our browser extension method provides instant screenshots without the need to wait for screenshots to be generated before being able to annotate them.

Getting Started with the Browser Extension

1. Installing the Chrome Extension:

   • Follow our Chrome Extension Installation Guide to quickly set up the QualityHive browser extension on Google Chrome.

2. Installing the Firefox Extension:

   • Use our Firefox Extension Installation Guide for step-by-step instructions on adding the extension to Mozilla Firefox.

3. Installing the Edge Extension:

   • Refer to our Edge Extension Installation Guide to add the extension to Microsoft Edge.

Getting Started using the Tracking Code

For users who prefer or require a more integrated approach, the tracking code method is also available. This method involves inserting a code snippet into your website's HTML, allowing for seamless feedback collection directly on your web pages.

1. Learn How to Install the Tracking Code:

   • Follow our Tracking Code Installation Guide for detailed instructions on adding the QualityHive tracking code to your website.

Additional Resources

• Help Center:

  • Visit our Help Center for more articles and resources to help you make the most of QualityHive.

• Customer Support:

  • If you have any questions or need assistance, feel free to reach out to our support team via email at [email protected].

Thank you for choosing QualityHive! We are excited to have you on board and look forward to helping you streamline your feedback process and enhance your project management experience. Happy feedback capturing!