Using a website review tool is an essential step for the majority of serious agencies to take. Without good quality feedback, the QA or website review process can take infinitely longer with copious amounts of back and forth between the developers and the testers (If you're reading this, you’re probably well aware of this fact).
No need for messy Excel sheets or docs
Excel sheets or messy docs such as Word Documents or Powerpoints are a recipe for disaster when it comes to website feedback. We all know the feeling of trying to move images around that have been awkwardly placed inside of Excel cells.
Website review tools such as QualityHive allow you to streamline this process and abandon the need for complicated files being sent and versioned. Tools like ours allow you and the client to share a live, real-time single source of truth which ensures everyone knows exactly what stage the project is at during any part of the process.
Clients / website stakeholders can raise feedback in seconds
Although you're probably a web development or design agency team member, it's important to think about your client frustrations too. Imagine if you'd just had another agency build your website and you had to spend countless hours collecting feedback using old-school methods, frustrating right?
Take the pressure off yourselves and your client by allowing them to rapidly raise feedback on their side and reduce the burn of raising bugs. This helps ensure that your team, and the client receive a positive experience throughout the entire process, rather than just post-launch.
Full clarity on tasks raised
As we all know; testers, clients and website stakeholders all use different types of weird and wonderful devices. If they're hitting bugs you can't replicate, the logical first step is to ask them for:
Screen dimensions
Device OS
Browser version
Website feedback tools such as QualityHive eliminate this by capturing this information automatically when a user raises tasks which completely eliminates the requirement to request additional information from the client and the embarrassment of emailing them the legendary "Sorry, I can't replicate this" email.
Who doesn’t!? Basically, if you own a website and have active development on it, you’ll probably want to think about a website review tool so you can rapidly request changes or raise bugs on your website / clients website with ease.
Development agencies
The majority of our partners are web development agencies (or in that sector within a niche). Development agencies use our platform in full-force to ensure their clients receive the best possible experience from website handover right through launch and on post-launch retainers.
This saved huge amounts of time for both their internal team and their clients, easily resulting in offsetting the QualityHive subscription cost.
Design agencies
Design agencies are a different kettle of fish, these guys will be thoroughly checking and QAing the work of the developers. Instead of manually grabbing screenshots or using snipping tool every 30 seconds, designers / QA specialists can now rapidly raise feedback in seconds without ever having to "snip" again!
SEO agencies
Website review tools aren’t just for design changes or bugs, SEO agencies use QualityHive for raising crucial on-site SEO content changes or CRO changes on their clients websites in order to improve traffic or conversion on the website.
Website owners
If you're a website owner using a third party dev agency, you'll want to use a review tool like QualityHive to raise feedback in record numbers and easily keep track of where things are in the process. It's incredibly easy to lose track of emails you're sending out to developers but almost impossible to lose a task in a beautifully built Kanban board!
Here's our opinion on the main things you're going to want to look for in a website review tool. PS QualityHive have you covered on all these points 😉
Flawless User Experience
A clunky platform which is supposed to save your team and clients time is going to become nothing but a hinderounce. When looking for website review tools, ensure it's beautifully structured, clear and easy to navigate. Otherwise, you'll be swamped with teammates asking you questions on how to use it properly.
Speed of use
With time saving tools which is essentially what a website review tool is, it's important to get the most out of the time saving. Any slowness or general lag felt on platforms is taking away from your ROI of the subscription cost of the tool so make sure you're picking a quick one!
Reliability
Becoming fully reliant on a website review tool is great, unless it's unreliable as you'll be stuck in the muck if it ever goes down or randomly stops working. Make sure the tool you choose has great reviews and no reports of outages.
Integrations
If you or your client has rigid internal processes that are working well, it's important that you pick a website review tool that can integrate into your internal tools to ensure that you don't have to change your normal workflow whatsoever.
Why is QualityHive the best choice?
QualityHive is a newly launched (July, 2024) website feedback platform that is built out of the frustration of a budding web development agency having no reliable tools available to raise feedback quickly and to a good standard, that's how it was born and the future looks bright.
QualityHive have an extensive plan for the future with features such as AI teammate insights, "my tasks" area's, more integrations planned.
Automatic JS error capturing
Is a user clicking a button which is no longer doing anything? It's probably a JS error, we've got you covered for all JS errors logged before raising a task, we'll automatically log these and attach them to the task for you, so you can easily diagnose and fix the issue without spending hours to attempt to replicate it.
Automatic screenshot capturing
Tired of using snipping tool or even more old-school methods to grab screenshots? We'll automatically capture screenshots for you and even drop a clever little marker exactly where you've clicked for further clarity on the issue.
Record your screen with ease
Will a screenshot not bring enough clarity to what the issue is? Not to worry, we also have support for recording your microphone and screen simultaneously so you can talk through what the problem is without even having to leave your website. Don't worry, we'll still capture your JS errors and device info too 😎
Collaborate with your team in real-time
Team collaboration is such an important part of any agencies productivity. With QualityHive you can collaborate with your teammates and clients in real-time with huge efficiency.
