Changing Plans

How Changing Plans Works on QualityHive

At QualityHive, we offer flexible subscription plans to suit the varying needs of our users. This guide will help you understand how changing your subscription plan works, including upgrading, downgrading, and the effects on billing.

Steps to Change Your Subscription Plan

1. Accessing the Subscription Management Page

1. Navigate to Your Team Settings Page:

   • Go to the QualityHive website and log in with your credentials.

   • Click on your settings in the top navigation bar.

2. Choosing a New Plan

1. Review Available Plans:

   • Browse through the available subscription plans and compare their features, limits, and pricing.

2. Select a Plan:

   • Click on the "Select" on the plan you wish to switch to.

Understanding Prorated Billing

Upgrading Your Plan

• Immediate Effect:

  • When you upgrade your plan, the change takes effect immediately.

• Prorated Charges:

  • You will be charged a prorated amount for the difference between your current plan and the new plan for the remainder of the current billing cycle.

• Future Billing:

  • On your next billing date (the 1st of the month), you will be charged the full amount of the new plan.

Downgrading Your Plan

• Immediate Effect:

  • When you downgrade your plan, the change also takes effect immediately.

• Prorated Credits:

  • You will receive a prorated credit for the difference between your current plan and the new plan for the remainder of the current billing cycle.

• Future Billing:

  • On your next billing date, you will be charged the full amount of the new (lower-cost) plan.

Example Scenarios

Upgrading Mid-Month

• Current Plan Cost: $30/month

• New Plan Cost: $50/month

• Upgrade Date: June 15th

• Days Remaining in June: 16 days

Calculation:

• Daily cost of current plan: $30 / 30 days = $1 per day

• Daily cost of new plan: $50 / 30 days = $1.67 per day

• Prorated charge for upgrade: 16 days x ($1.67 - $1) = $10.72

You will be charged $10.72 immediately and $50 on July 1st.

Downgrading Mid-Month

• Current Plan Cost: $50/month

• New Plan Cost: $30/month

• Downgrade Date: June 15th

• Days Remaining in June: 16 days

Calculation:

• Daily cost of current plan: $50 / 30 days = $1.67 per day

• Daily cost of new plan: $30 / 30 days = $1 per day

• Prorated credit for downgrade: 16 days x ($1.67 - $1) = $10.72

You will receive a $10.72 credit and be charged $30 on July 1st.

Managing Your Plan Effectively

1. Regularly Review Your Needs:

   • Periodically assess your project requirements and adjust your plan accordingly to ensure you’re not overpaying or under-utilizing resources.

2. Monitor Usage:

   • Keep an eye on your usage metrics such as storage, number of tasks, and team members to decide if an upgrade or downgrade is necessary.

3. Plan Ahead:

   • If you anticipate a change in your project scope or team size, consider adjusting your plan in advance to avoid interruptions.

Getting Additional Help

If you have any questions or need assistance with changing your plan, feel free to reach out to our support team through the following channels:

• Email:[email protected]

• Help Center: Visit our Help Center for more articles and resources.

Thank you for choosing QualityHive! We are committed to providing flexible and transparent subscription options to meet your needs. Happy project managing!