If you’re struggling to choose a mail client for your web development team, Front (also known as Front App) and Gmail are two options worth considering.

Gmail is a recognisable and straightforward tool suited for individual use or small teams. In comparison, Front App is designed for teams to simplify inbox management, client communication, and internal discussions.

Both email clients offer unique features and cater to different needs, especially in terms of team collaboration and project management. But between Front App vs Gmail, which is the better mail client?

In this article, we’ll compare these two applications to help you find the ideal mail client for your web development needs.

What is Front App?

Front is a customer communication platform that helps teams effectively manage work-based communication. It combines email with a help desk and automated workflows to centralise messaging and improve real-time collaboration.

With Front App, your web development teams can centralise messages across channels, route them to the right person, and have a better understanding of internal operations.

What is Gmail?

Gmail is a free email service created by Google that’s popular for its user-friendly interface, spam filtering, and cybersecurity features. You can access it via a web browser or a dedicated mobile app on iOS and Android devices.

With Gmail being a cloud-based platform, all your messages and attachments are stored on Google’s servers in data centres. This is very convenient as it allows you to access your Gmail account from any device with internet access.

Front App Vs Gmail

Front and Gmail have their individual advantages and drawbacks in different applications. Let’s take a closer look at some of the main differences between Front App vs Gmail.

1) Team Collaboration

Front App is designed for teams to manage shared inboxes, assign emails, and collaborate on client communications. The app allows various team members to work on the same email without any forwarding or CC-ing, helping everyone to reduce their inbox clutter.

Comparably, Gmail is designed for individual use and has limited features for team-based email management. You can share your inbox access with other people, but the app doesn’t offer built-in assignment, tracking, or internal discussion features. This often makes Front App the preferred choice for web development agencies.

2) Integration Capabilities

Front App integrates with platforms like Asana, Jira, Slack, and Trello, so it’s a good solution for web development teams that use project management software. With these integrations, your developers and project managers can track email discussions and tasks without needing to switch between platforms.

While Gmail also offers third-party add-ons, unlike Front App, it doesn’t have native integrations with many essential business tools. If you want to make advanced integrations, these often require Google Workspace add-ons, which don’t provide the same level of functionality as Front App.

3) Workflow Automation

Another key difference to mention in this Front App vs Gmail comparison is that Front has multiple built-in automation features such as tagging, email routing, and auto-message assignment based on specific rules. With these features, your web development team can prioritise client emails and project requests without needing to manually sort through messages.

In contrast, Gmail has basic automation features such as filters and labels, but can’t assign emails or track responses within a team. With Front, your web development agency can establish custom workflows to ensure you don’t miss a single important client message. This is especially useful when you’re managing feedback, bug reports, or client support requests.

Save countless hours on your projects

Raise tasks in under 3 seconds using our revolutionary widget

4) Internal Communication

One of the biggest advantages of Front over Gmail is its internal communication feature. This feature allows your team members to comment on emails without having to send separate messages. With Front App, your web developers, project managers, and designers can discuss client emails directly within the platform.

Gmail doesn’t offer this feature, so your teams will have to rely on separate chat tools or email forwarding to collaborate. This increases the likelihood of mistakes due to miscommunication, and your team will waste more time searching for specific discussions.

So when we’re comparing Front App vs Gmail’s internal communication, it’s clear that Front makes collaboration smoother and more efficient.

5) Pricing and Target Audience

Gmail is a popular choice in terms of pricing, as it offers a free version, with its business-tier plans offering additional storage and security features. Comparably, Front is a premium tool that follows a per-user subscription model.

If you’re a small web development team with minimal email collaboration needs, Gmail might be a good choice. But for agencies with large teams that handle multiple project requests, Front’s features are well worth the cost.

Front App vs Gmail: What’s the Best Mail Client?

Choosing between Front App vs Gmail depends on how your team handles email.

Gmail is a great option for personal use or small teams that don’t require advanced collaboration tools, while Front App is designed for larger teams that manage shared inboxes and internal discussions, making it an effective tool for web development agencies.

Overall, if you’re looking for efficient collaboration, automation, and integration with project management tools, Front is the stronger option.

Streamline Web Development with QualityHive

When you’re comparing Front App vs Gmail, you need to think about what you want from your email client; from simple email management to advanced automation.

Whether you choose Front or Gmail, you’ll also need reliable support tools to ensure the success of your web project.

A leading website feedback and task management tool, QualityHive allows web developers to build dynamic and user-friendly websites.

With QualityHive, you can enhance communication and collaboration, as well as minimise development time spent on a project.

We offer different plans to suit teams of all sizes. Learn more about our features here, and book a demo with QualityHive today.