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Your website is the primary platform where visitors, potential clients, and customers interact with your brand. Just like a product or service is built with the end user in mind, a website is also built with the same focus.
Only when you know what your customers want can you successfully meet their expectations and needs. Which means, for creating a user-focused website, you need a website feedback tool that gives you meaningful end-user feedback.
A 2021 survey conducted by Clutch found that 94% of online users value easy navigation as the most important website feature. Keeping this in mind, building a client-centred website that seeks customer input at every stage of delivery is the way to go. This is where having a feedback tool for websites helps.
But do the best website feedback tools only collect feedback? Certainly not.
QualityHive is a website feedback tool that provides you with more than just feedback. Here, we’ve outlined why web developers and designers need a website feedback tool, and why you should choose ours.
Website feedback is a collection of valuable insights, opinions, and comments provided by users and website visitors. It can also be used to collect internal feedback from the web development team before the site goes live.
You need a website feedback tool because it provides valuable inputs for improving the website’s performance, usability, and overall user experience. Proper website feedback can help you identify issues, and understand what’s needed to enhance user engagement, optimise design and content, and create a stronger connection between the website and its audience.
Feedback can cover multiple aspects of your website’s features and functionality, including performance, content, navigation, mobile responsiveness, and user-friendliness.
It can be overwhelming to try and pick from the dozens of website feedback widgets and tools available today. To avoid disappointment, you’re best selecting a tool with a multitude of features that can collect and analyse different types of feedback.
QualityHive stands out as one of the best website feedback tools on the market. We’ve designed a solution to help you embrace stress-free feedback reporting, using our handy website feedback widgets/ browser extensions to leave feedback without leaving the project.
Here’s why you should choose us:
The best website feedback tools are simple in their design, with a user-friendly interface that’s easy to navigate. Those giving feedback as well as those collecting and analysing feedback should be able to easily understand the tool’s user interface. Every new app or tool comes with a learning period, but a user-friendly and easy-to-understand tool interface can cut down your learning time, so you can get right to work.
QualityHive’s user interface is simple, allowing your team or clients to easily provide clear feedback.
Gathering feedback in real-time is one of the best ways to understand how your users are experiencing various parts of your website during testing.
With real-time tracking in QualityHive’s website feedback extension, website owners and developers can pinpoint and resolve problems quickly. You can make your team collaboration processes easy by working with your team in real-time on our Kanban board.
People access websites on different devices, so your website feedback tool needs to factor this in and support feedback received from smartphones, desktop computers, and tablets. Common browsers include Google Chrome, Microsoft Bing, Opera, and Mozilla Firefox.
QualityHive’s device information logging allows you to collect information from the testers’ browsers. Plus, it facilitates internal feedback within teams through screenshots and video recordings to effectively explain issues.
Connecting your website feedback tool with your existing suite of tools is another hallmark of the best website feedback tools available today. This feature can be found in QualityHive, with the purpose of improving your project’s functionality and process organisation.
Being quick to address feedback, whether from a client or a member of your internal team, goes a long way. QualityHive’s automated alerts and notifications can help you identify the feedback that needs immediate attention.
You can use this feature to signal to your clients when bugs are dealt with. When it comes to addressing feedback, our website feedback tool helps you boost collaboration among you and your team members.
Feedback is one thing, but visual feedback shows a whole lot more. Screenshots and video recordings can open up the problem with better clarity than with textual feedback. Our feedback tool for websites supports screenshot-capturing, real-time annotation, and video recording options to draw attention to the exact issue being addressed.
This enables managers and supervisors to understand the context of the feedback, so they can handle problems quickly and more effectively.
Hassle-free installation without interacting with any code is a fundamental feature of any feedback tool. Simply add the QualityHive browser extension, follow the instructions and you’re ready to go! Your feedback process is up and running once QualityHive’s plug-and-play setup process for setting up website feedback widgets to your browsers is complete.
Last but certainly not least, customer support is vital to the end-user experience. From installing our tool to helping you understand a feature or the billing process, QualityHive’s team is ready to offer support whenever you might need it.
We’re proud to call QualityHive the number one choice among the best website feedback tools available today. Our tool is built for web developers, designers, QA specialists, and website owners to streamline and speed up the website feedback process.
Enhance your team’s productivity and improve your project’s performance with the help of QualityHive’s revolutionary features.
With our website feedback widget and tool, you can keep your projects running smoothly from start to finish.
Start your free trial today.
